BRATTLEBORO-We are so relieved to share that the elevator in the Snow Block building in Brattleboro has finally been repaired.
As many folks know, this elevator has been down for months, and the significant delay of the repair has been frustrating for the residents who live in the building as well as their family members and guests.
Although we provided tangible support like shopping and laundry service and door-side trash pickup for those who wanted it, the prolonged period of inoperability simply became unbearable. We understand this and apologize to everyone who has been impacted.
The delay was also deeply frustrating for the Housing Trust staff. After months of missed deadlines and spotty communication from the elevator company, we had to resort to pressure from an outside, third-party contractor who had connections through the sales department. It was only when future business was in jeopardy that we saw some forward momentum.